Waiting for a benefit decision can feel uncertain, particularly if you have never dealt with the DWP before.
After an Attendance Allowance application is submitted, the DWP reviews the information provided and may request additional information where necessary.
GOV.UK says applicants should receive a text or letter within three weeks explaining when they can expect a decision. Once a decision has been made, you will receive a letter explaining the outcome.
Most people will not automatically require an assessment. GOV.UK says an assessment may be needed where it is unclear how someone’s health condition or disability affects them.
If your claim is successful, your decision letter will explain when your first payment will be made. Attendance Allowance is normally paid every four weeks.
If you disagree with the decision, there is also a process for challenging it through mandatory reconsideration.
Caring Futures provides ongoing support throughout the claims process, including helping clients respond to queries, submitting appeals and understanding what happens next.
